Know our policy
Before returning any item, please make sure that it meets the above conditions. You can know our Return Policy by clicking here.
Contact us
To request an exchange, credit store or a refund, please contact us at +1 877 752 1026 or send us an email to customers@shapessecrets.com. Please share with us your order number and images of the purchased product (private area, tags, whole product: back and front) you wish to return, so you can request the prepaid return label.
Print Prepaid Return Label
A prepaid return label will be sent to your email. Download, print, and adhere it to the packaging (not on the garment).
Ship your package
Return the item in the original packaging with the tracking number provided by the shipping company to confirm the receipt of the item. That way, the exchange, credit store or refund will be processed.